Return & Exchange Policy

At Vismitha, we want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Returns

• Items can be returned or exchanged within 7 days of delivery.
• The product must be unused, unworn, unwashed, and in the same condition that you received it.
• It must be returned in the original packaging with all tags, labels, and accessories.
• Certain items such as personalized products, innerwear, cosmetics, and final sale items are non-returnable.

Return Process

1. Contact our Customer Support Team via WhatsApp/Email within the return period.
2. Share your Order ID, product details, and reason for return.
3. Once approved, you will receive instructions to ship the item back.
4. After inspection, we will initiate a refund or exchange as per your preference.

Refunds

• Refunds will be processed to your original payment method within 7–10 business days after we receive and inspect the product.
• Shipping charges (if any) are non-refundable.

Exchanges

• Exchanges are subject to availability of stock.
• If the requested item is unavailable, you may opt for a refund or store credit.

Damaged / Wrong Item

• If you receive a damaged, defective, or wrong item, notify us within 48 hours of delivery with photos, and we will arrange a free replacement.

Contact Us

Email: contact@vismitha.com
WhatsApp: +91-88485 35645